Transcription is the process of transferring information from one medium to another, and generally refers to creating a text document from oral speech. The most common uses for a transcription company include: business conferences, interviews, focus groups, teleconferences, dictated material such as correspondence or reports, seminars, and meetings.
Your transcription needs or those of your clients will determine which company is best able to serve you. The importance of choosing the correct company can not be overemphasized. Some companies specialize and are, therefore, the most effective and efficient for clients needing their particular area of expertise. This is particularly true if your transcription needs involve the medical industry and it is highly recommended that you choose a specialty company in that case as medical terms are very challenging for people outside the medical community.
Once you have found a few companies that meet the needs you require, you must take the time to check the background of each company. Proper research on each company can affirm your belief in their ability or lead you to strike them from your list. An internet search for Transcription Company will bring up a huge list of different companies but most importantly, review sites concerning those companies also. Check testimonials, but always be wary when they are hosted on the company website.
Once you have narrowed your list to companies that have stellar backgrounds, then you want to turn your attention to price. Again, specificity will play a role here. Traditionally, a do-it-all company will quote you less expensive rates than a specialized company. However, with the specialized company, you are paying for the experience and skill of their transcriptionists. You can find the rates on the companies' websites or you can place calls to the companies and request a quote. Other companies allow you to submit quote requests online. You should start to see a baseline price between non-specialized companies and a baseline price between specialized companies as well. If you have ongoing transcription work, you can use that as a bargaining chip to secure a discount.
Having tunnel vision with regard to price can be risky. If you look only at cost and fail to check the reputation and customer satisfaction record of a company you may regret it going forward. I again stress the importance of investing the time to verify the quality of each companies work product. This can save you money in the future if you are able to avoid a company whose work you might have to have redone. Getting unbiased reviews is very important and definitely increases the odds of your finding the best company for your needs on the first try.
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